Shipping

Postage

Australia Standard postage is $5 for all Australian orders. All orders are sent via Australia Post. Express postage can be purchased, starting from $10.00 . All postage comes with tracking. 
United States Shipping costs are calculated upon checkout and standard or express methods can be purchased. Orders are sent via Australia Post and all postage comes with tracking
International The postage price for international orders is based on location and will be calculated upon checkout. This does not include customs charges, such as those by the EU. All customers are responsible for any customs charges that may be incurred. Orders are sent via Australia Post and all postage comes with tracking. 

 

Tracking

All customers will be supplied with a tracking number once an order has been dispatched. Once dispatched, Soleil Australia transfers ownership and responsibility of the order to the customer. Customers are required to liaise directly with the postage provider when monitoring its movements, or in the unlikely event an order is damaged or goes missing.

 

Delivery times

Australia

All orders are dispatched within 2 business days.

Standard post takes 1 - 10 business days to arrive, depending on your location.

Express post orders placed by 9am on a weekday will be dispatched on the same day, otherwise the next business day. Express post takes 1 - 7 business days to arrive, depending on your location.

Soleil Australia is not responsible for delivery delays once your order is with the shipping company. 

United States

All orders are dispatched within 2 business days.

Standard post takes up to 10 business days to arrive, depending on location. 

Express post will be faster, depending on the service purchased on checkout.

Soleil Australia is not responsible for delivery delays once your order is with the shipping company. 

International

All orders are dispatched within 2 business days.

Standard post takes up to 10 business days to arrive, depending on location.

Express post will be faster, depending on the service purchased on checkout. 

Soleil Australia is not responsible for any delivery delays once your order is with the shipping company, this includes customs delays. 

 

Pre-Orders

If you have purchased a pre-order product, it will be dispatched automatically as soon as the item arrives into stock. When this occurs, you will receive a confirmation email detailing tracking information for the order. If you have placed an order which includes pre-order and currently available products, your whole order will be sent together when the pre-order item is available. 

GET FEATURED! FOLLOW @SOLEILAUSTRALIA AND TAG #soleilaustralia

 

Scroll To Top